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Monitronics

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Monitronics International, Inc. is an American privately held company. Monitronics is an alarm monitoring company. The company is headquartered in Dallas, Texas. Monitronics International specializes in telecommunications, computing, and power technology. Monitronics International designs and installs different security systems. The company provides alarm monitoring services to residential, small business, corporate and governmental customers. Monitronics International has a special Latchkey Kids system developed to protect children. The company operates through the network of authorized dealers. Monitronics International is one of the largest security companies in the United States.

According to Inc. 500, Monitronics International is one of the fastest growing home security companies. Please try to contact Monitronics Customer Service directly prior to posting any complaints on this site.

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Monitronics Complaints & Reviews

Monitronics Reviews

Jessieog...
Monitronics - Prospective Customer

01/13/12 I received a call regarding a home security system. The salesman gave me much information including there is no contract and is would be $1.25 per day. I was asked to no...

#288945
Jan 13, 2012
102

Anonymous
Stay away from Monitronics

I signed up for Monitronics on a small house I had in a nearby town. But when I moved to a much larger house, I no longer needed the service on my previous address, since my rente...

#286621
Jan 05, 2012
143

Justvoic...
Monitronics is a big fraud and very poor customer service

Monitronics extended my contract with out providing the service. Then they advised me that my original agreement was 36 months when it was agreed to 24 months. I am a long time Mon...

#277967
Nov 29, 2011
237

Zilliona...
Monitronics - Won't cancel my service

Monitronics has got to be the absolutely most frustrating and dishonest company in the United States. I have been trying to cancel their service for one entire year. I started wit...

#277221
Nov 25, 2011
250

Anonymous
Monitronics -- Proud of their poor customer service

I've had monitronics for 3 years now. Contacted them to find out what upgrades might be available two months ago and got the runaround, including them telling me that the alar...

#274558
Nov 12, 2011
231

Jonnettes
Monitronics continues to provide the worst service in history.

Hands down the worst experience I've ever had with any service provider. Unfortunately, at least until my contract expires, the experience will continue to be my own personal ...

#271202
Oct 28, 2011
265

Genteelish
Monitronics - ISI Alarms and Monotronics

So I went online to the Monotronic web site and filled out the form for them to contact me and a month later I received a call from this ISI company. ISI promptly setup an appointm...

#269395
Oct 20, 2011
310

Anonymous
Monitronics - Montronics - Like the monitor Hate the Billing department

Monitoring service has been good - no complaints there and that is why I stay with Montronics. However the billing department is not-competent! Do not sign up for the autopay from...

#267698
Oct 12, 2011
311

Anonymous
Monitronics is a Shady Co.

Monitronics send a salesmen to my neighborhood. The salesman was giving three months free and a free system away if you signed a two year contract.Read the contract thoroughl...

#264511
Sep 27, 2011
397

Shiner40
Monitronics

I made the mistake of signing a contract with this awful company when my husband was on deployment and I was worried about being alone. They required auto pay, but don't updat...

#263319
Sep 21, 2011
405

Tucker55
Monitronics - I am pissed off now!

Yesterday, we accidently set off our home alarm. I stood by the unit waiting for somebody from Monitronics monitoring desk to ask me if I needed help. I could not believe it, when ...

#259974
Sep 05, 2011
678

Anonymous
Monitronics - Forget about Monotronics!

They are not worth you money. Even more difficult if you move or sell your home they will continue to bill you for months on end. Stay away from them! I have been on...

#257000
Aug 22, 2011
313

Trimoutinc
Monitronics is a scam

Due to financial hardship we were forced to cut back in all areas, our alarm monitoring service was one of them. When we tried cancelling, they informed us we were in a contract & ...

#254157
Aug 08, 2011
1223

Anonymous
Monitronics lifetime warranty isn't really...

Monitronics website states that their system has a lifetime warranty. Not exactly. I don't remember if I had to pay extra when I bought the system, but my "warranty" comes with a...

#253345
Aug 04, 2011
347

Colorado1
Monitronics - Terrible CSR

I called to cancel my service and when i received a bill the next month I was told i had canceled my autopay lol... So I asked to speak to a supervisor and the CSR stated "I under...

#250463
Jul 21, 2011
502

Camelkic...
Monitronics

My house has had so many false alarms the cops wont even show up. Over the course of two and a half years. They aren't doing anything to fix this issue? I have called numerous time...

#244623
Jun 21, 2011
484

Anonymous
Monitronics

Been trying to cancel my service since January, had the account since 2005 with a 3 year deal so I am ok to cancel. They keep billing me even though they say I have the correct wr...

#244207
Jun 19, 2011
700

Daffney
Monitronics alarm

Monitronics is the worst alarm company ever. I took over the contract of the homebuyer for the home i purchased. the alarm was always malfunctioning and I missed more days from wor...

#242810
Jun 12, 2011
462

Bad Comp...
Monitronics/GE is purely a big scam

A GE salesman came to our door right after a big break-in on my street and I signed up for a FIVE year contract (mad at myself for paying that much and signing a dumb contract) but...

#242208
Jun 09, 2011
2013

Teej
Monitronics uses shoddy equipment

I was happy with Monitronics for 8 years! Then one day I opened the front door and the fire alarm went off. I started checking all other doors and windows and different things woul...

#240967
Jun 02, 2011
610

Topaz1
Monitronics billed us even tho we've been having problems since the alarm was installed

We went with monitronics after a salesman came knocking at our door. For the most part we've been satisfied BUT we were having a problem with the sunroom alarm since it was ins...

#238771
May 20, 2011
449

Tcwynn
Monitronics is TERRIBLE!!!

Most alarm companies provide terrible service, but Monitronics is absolutely the worse. After using 2 other larger companies, I thought going with a smaller one like Monitronics wo...

#236573
May 09, 2011
421

Dwatson
Monitronics - Product does not work

monitronics sent someone to install a new system. the man that showed up explained he had been under a trailer that was full of cat *** and urine and he smelt terrible and was ...

#233870
Apr 23, 2011
484

JThomas
Monitronics-Security Alarms

After being told by salesman that we could cancel any time as many others we were unable to do so. Waited the two year contract term and began trying to cancel. Was told twice by...

#227298
Mar 17, 2011
520

Sickofex...
Monitronics sucks & swallows

I had Monitronics service for over 7 years. I called to cancel my service back in 2008 because I moved into a new home that already had an alarm service. I canceled the phone line ...

#225044
Mar 04, 2011
1707

Anonymous
Monitronics - I didn't get what I was supposed to

I called GE something or other to have an alarm system installed which was a sub contractor of Monitronic Alarm Co. I live in a river bottoms of a large river and have intermittent...

#217256
Jan 20, 2011
601

Anonymous
Monitronics - Crappy 3 years, now they want a termination letter?

A local Phoenix alarm company I worked with before on a rental home used Monitronics. When I bought my newly-built house, Crime Watch was great, took care of all my needs. 2 years ...

#205721
Nov 04, 2010
656

Pissed a...
Monitronics, Scammers

I have taken this alarm and they are useless in Canada. Theyy take your money, bind you with a contract and there is nothing that they will do about your buiiness.I too...

#203393
Oct 20, 2010
476

Pissed a...
Monitronics is a scamming security business

I have taken this alarm and they are useless in Canada. Theyy take your money, bind you with a contract and there is nothing that they will do about your buiiness. I took 4 a...

#203391
Oct 20, 2010
599

Anonymous
Monitronics - Bogus "security"

Monitronics is a fake monitoring system in association with "Platinum Protection", a door-to-door home security sales SCAM from Provo, Utah area which sends salesmen/installer tea...

#196207
Aug 29, 2010
1060
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