Monitronics - Review in Home Security category from Ashburn, Virginia
I have been harassed enough by Monitronics.....i have sent them the letter and all that they have asked for they continue to say they have not recieved it and harassing calls continue....i would not recommend them for nothing....This has been going on since February 2015 Its like a lifetime plague with a never ending contract.....and i was sold to this company from Security Networks.....i have never signed nothing with Monitronics or agreed to a contract...They have went as far as to say that they have a voice recording of me agreeing to a contract but they can't produce it....How convenient.....Don't waste your time all your getting is a nightmare.....
Reason of review: Poor customer service.
Location: Ashburn, Virginia
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Please avoid publishing any personal information and promotional content
We too have wound up in your same predicament, never signed up with them and now they will not cancel an 8 yr old contract.
Hello,
Weโre very sorry to hear about your recent experience and we would like to investigate further to address this matter. Please email us your account information at monisocial@monitronics.com so that we may begin our investigation. We look forward to speaking with you and addressing this matter.
Sincerely,
Monitronics Executive Response Department