Monitronics - Review in Home Security category from Las Vegas, Nevada
OMG! I cant believe this company.
Who is who Allaince or are you monitronics? Anyway....I can not believe what just happened! My dad got a call from a collection againcy about us owing them over $3,000.00. Wow.
This is total ***! When we finally got someone to listen to us that 1 1/2 weeks after we got suckered into this false ***. I called to tell them i was lied to by the salesman in so many ways. And to get me out of this.
Because 1st my dad who signed the paperwork had no idea what he was signing. I his daughter wasnt home, my son was taking care of my dad. My dad has advance stages of Dementia. Well it took over 2 months for someone to talk 2 me.
I was told by the manager of alliance in order for us to get rid of them I would need to send proof that my dad has dementia. I did so I sent them the doctor's report of showing my dad worsening condition. The gentleman told me that he would know and void our contract because my dad did not realize what he was signing and that once you got that documentation that it would be over nothing further would be done to us. Well that was a lie just like all the other lies they told us.
They put my dad into collection.
We just got a phone call from a collection agency today and I had to let my boyfriend take over cuz I broke down again I'm not taking it from them I'm tired of getting lied to from this company. I had a nervous breakdown the first time I had to deal with it I'm not going to let it happen again if I have to hire a lawyer so I cannot afford but you get my sanity back because it was ripped off company I will do it the end for now!
Reason of review: Problems with payment.
Location: Las Vegas, Nevada
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Hello,
We're very sorry to hear about your recent experience and we would like to investigate this further to address this matter. Please email us at monisocial@***.com so that we may begin our investigation. We look forward to speaking with you and addressing this matter.
Sincerely,
Monitronics Executive Response Department