Monitronics - Review in Home Security category from Nashville, Tennessee
Had similiar experiences with homeband business. Cancelled by phone way after contract was over and theyncontinued to bill me.
This company is a scam. The thing is, whenni called to cancel, i wasnt informed they needed a letter, even after yhe contract was up. So they continued to bill me. Slimy practice.
I would have used them again afterbi moved. But now? Heck no. I will find someone else for my new locations.
They lied to me and were rude.
By the 3rd tranfer I finally spoke with a manager that refused to work with me. Im done and ill let everyone i know howni was treated.
Reason of review: They continue to bill even after cancelled and contract is over..
Location: Nashville, Tennessee
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Hello,
We're very sorry to hear about your recent experience and we would like to investigate this further to address this matter. Please email us at monisocial@monitronics.com with your account information or contact us by phone at 888.758.5900 Ext.
24718, so that we may begin our investigation. We look forward to speaking with you and addressing this matter.
Sincerely,
Monitronics Executive Response Department