Monitronics - Worse security company
I had monitronics for almost 8 years, just changed to adt to drop the price for the service. so i called this company to cancel and they gimme a hard time to cancel, they told me to wright a letter and a reason why i want to cancel, i do not have to explain nothing for nobody, just cancel my freaking alarm, I just make a complain to the BBB to people before buy something from this company to review they rating. Today if somebody ask if i know a good security company, for sure i ll never recommend this company
Reason of review: Poor customer service.
Preferred solution: cancel the freaking service.
Monitronics Pros: No more service with this company.
Location: Coral Springs, Florida
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Hello,
We're very sorry to hear about your recent experience and we would like to investigate this further to address this matter. Please email us at monisocial@monitronics.com so that we may begin our investigation. We look forward to speaking with you and addressing this matter.
Sincerely,
Monitronics Executive Response Department