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Summary of Monitronics Customer Service Calls

566 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
05:03 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Monitronics to Ask about:

Cancellation:

  • “Cancel Monitronics service”
  • “To cancel. Service”
  • “Cancel service too expensive”

Staff:

  • “Renue service”
  • “Issues with my service”
  • “Because of the service I experienced”

Payments and Charges:

  • “To ask a billing question”
  • “Billing”
  • “Info for bill”

Product/ Service quality:

  • “System problems”
  • “Need help with my system”
  • “Our system didn't work”

Account:

  • “Pay off balance”
  • “Do get my account cancelled”
  • “Remove my account”

Other:

  • “Jcpittman417@my.pittcc.edu”
  • “Only”
  • “Cameras not working for at least 8 months”

About Monitronics

Top 5 Monitronics Products

Security System, Account, Medical Alert System, Gift Card

Top 5 Likes about Monitronics

Disatisfied, No more service with this company, Key pad, Equipment, When it worked

Top 5 Dislikes about Monitronics

Customer service, Cancellation policy, Customer care, Sales techniques, Poor attitude

Top 5 Related Companies

Moni Smart Security

Summary

Monitronics International, Inc. is an American privately held company. Monitronics is an alarm monitoring company. The company is headquartered in Dallas, Texas. Monitronics International specializes in telecommunications, computing, and power technology. Monitronics International designs and installs different security systems. The company provides alarm monitoring services to residential, small business, corporate and governmental customers. Monitronics International has a special Latchkey Kids system developed to protect children. The company operates through the network of authorized dealers. Monitronics International is one of the largest security companies in the United States.

According to Inc. 500, Monitronics International is one of the fastest growing home security companies.

Monitronics reviews and complaints

Monitronics is ranked 45 out of 210 in Security and Protection Services category

Area Served

USA

Payment Methods

VISA

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Monitronics Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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Products and Services Sold by Monitronics