I don't even know where to begin. A young man showed up at my door 5 days after I buried my Dad .
Telling me that he was actually Honeywell who actually was the same as ADT and just wanted to give me a fixed rate. He promised me a key fob . I just wanted him to leave . The installer came , tore out my wires, left wires and no key fob.
The 2 way panel was not working. I called , Monitronics, they referred me to Elite Home Security. After battling for days , I received a call from Elite Home Security from General Manager Benjamin, that I was being released from contract. Today I spoke with Monitronics and they know of no cancellation .
So I'm here with a panel that is faulty, and the installer took my ADT panel. It's been nothing but lies . I want the contract null and void.
I'm Going to contact my attorney Esquire D. Syphard .
This person wrote the review because of "defective , deception, " at Monitronics. Reviewer claimed that he or she lost $1000 and wants Monitronics to issue a full refund.
The most disappointing in user's experience was cancellation policy, customer care, billing practices and sales techniques. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
We collected other reviews about products and/or services offered by Monitronics alarm system for you to read. This information may help you with your purchase decision.