Not resolved

I found that it’s next to impossible to cancel this service! They keep billing you even after docu-signing to end the contract.

Then they keep saying the date was months after you requested the end of service. I terminated my contract when it was up in August. They are stating that it wasn’t docusigned until December. I paid every bill and thought I was free of this company.

They keep calling from collections saying I owe 28 more dollars. This is so ridiculous! They tell you to call customer service. I have tried repeatedly and I waited 26 minutes on hold before I gave up!

I can’t get to talk to a customer service person. Please avoid this company, my experience has beeen horrible!

Review about: Monitronics Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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