Monitronics - Horrid
Tried to cancel service but even after multiple calls (average wait time 30 minutes per call) they continue to draw from my bank account. Incidentally original contract was for a period of 60 months at GUARANTEED price of $54.99.
Without notification nor agreement, they started drawing $57.74 and then after a few months, $58.16; after a few more months it went up to $60.41. I would advise everyone to check their bank statements if they had elected to pay electronically. These people are sneaky and their service is awful.
They haven't even noticed that all their equipment have already been disconnected and removed from my home and keeps sending me reminder to arm the system?! Worst experience ever.
Reason of review: Multiple issues .. service, cancellation and not abiding by contract.
Monitronics Cons: Difficulty in cancelling service, Fradulent practices.
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