Monitronics/Moni Home Security System Co. Stinks
I was promised a $50.00 gift card for having a service person come to my home. I kept the appointment but didn't *** for the upgrade pitched.
I waited about 3 months and several phone calls for the card. It finally arrived, but was not valid anywhere. I called and reported this. The rep.
said I had to tell the cashier it was a credit card, not a debit card, as it said on the card. Although I followed that direction the card proved useless everywhere. I tried to cancel and was given a major run-around.
Horrible experience. Just finished my cancellation letter to them, which they require so they can waste your time and bill you for an additional month.
Reason of review: Bad quality.
Location: Boca Raton, Florida
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Moni stinks. My mom passed away and they would not discontinue service even though she was not under contract. and even kept taking money out of her account.