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I was promised a $50.00 gift card for having a service person come to my home. I kept the appointment but didn't *** for the upgrade pitched.

I waited about 3 months and several phone calls for the card. It finally arrived, but was not valid anywhere. I called and reported this. The rep.

said I had to tell the cashier it was a credit card, not a debit card, as it said on the card. Although I followed that direction the card proved useless everywhere. I tried to cancel and was given a major run-around.

Horrible experience. Just finished my cancellation letter to them, which they require so they can waste your time and bill you for an additional month.

Reason of review: Bad quality.

Location: Boca Raton, Florida

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Guest

Moni stinks. My mom passed away and they would not discontinue service even though she was not under contract. and even kept taking money out of her account.

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