Product: Monitronics Security System Clear all filters (0 of 166 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I had the "free" system installed. I never used their system.. paid the three year contract.. immediately canceled. I called, had to jump through hoops.. they wouldn't cancel. I called again, same thing, I canceled their draw out of my account.. finally they sent me to...
Read more
2.1
Product
Monitronics Security System
I didn't like
  • Billed me after i canceled and did everything they asked
#1307029
Reply to reviews
I have contacted them to inform them that I do not have the code due to the house is being rented for over three years. The alarm kept going off and they continue to send officials and now I am being charged 50 per visit of a false alarm. Which has been sent to my...
Read more
Product
Monitronics Security System
#1280901
Reply to reviews
We were told there was no extra fee to relocate our service. When the time to move arrived, we informed the service provider of our moving date and were not given any instructions. Upon arrival at the new location, we were told that we were "supposed" to have moved...
Read more
1.0
Product
Monitronics Security System
#1262618
Reply to reviews
Today, after being a customer since Sept 2013, I called customer service to cancel my service. After being on hold for 11 minutes, a young lady comes on, verifies who I am, and when I tell her to cancel my service, she starts a sales pitch which I quickly say I am not...
Read more
Product
Monitronics Security System
#1260944
Reply to reviews
Show

Monitronics - Problems with alarm going off

All the fire alarms are going off in my house there is no fire the pad does not show anything wrong had to unplug all fire alarms to stop noise problem never fixed called yesterday Power Home Security
Product
Monitronics Security System
#1259512
Reply to reviews
My elderly mother had a contract for service with Monitronics. The security monitory equipment was removed over a year ago but they continued billing with automatic wihdrawal from her bank account. Having read the other reviews, I see that others have had similar...
Read more
1.0
Product
Monitronics Security System
I didn't like
  • Contract requirements and cancellation policy
#1250710
Reply to reviews
I have cancelled my service with Moni. I cancelled twice on the phone with argumentative sales rep that did not accept cancellation even though i was talking to her after supplying my passwords and account information. I also sent a cancellation to...
Read more
Anonymous
simpson

this appears to be the trend if you search this topic online. I am saddened by the predatory nature of such a company that is selling security services to all demographics. I ...

Product
Monitronics Security System
I didn't like
  • Deceptive and difficult cancellation practices
#1247111
Reply to reviews
I strongly advise against purchasing from this company. We signed a contract several years ago, and the monthly cost on the contract is $27.99. After several months they increased the monthly charge to $39.99 plus taxes. When I inquired about this, they claimed that...
Read more
1.0
Product
Monitronics Security System
I didn't like
  • Deceptive contract terms
#1241858
Reply to reviews
Show

Monitronics - Make a payment

They have the nerve to switch to online payment. I call once a month to make a payment and each time the system is down. Now it’s only on line. My password do not work and customer service is terrible. I have been with them 8 yrs and these last 5 yrs is bad service. The Tech isn’t any better. I need another service
Product
Monitronics Security System
#1234080
Reply to reviews
Show

Monitronics - System will not set

My system will not allow me to set the alarm
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Monitronics Security System
#1233918
Reply to reviews