Product: Monitronics Security System Plan Clear all filters (0 of 30 reviews match)
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We have called them several times to cancel our contract and they told us we had to pay the remaining amount on our contract so we agreed even though we didnt want to, we haven't had their service in well over a year and out contract ended February of this year (2018)...
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1.0
Product
Monitronics Security System Plan
#1222633
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19 I again saw that Monitronics raised my price. I was mad and decided i had enough and I was going to look into a new service. I called in ADT and had that installed 2/23. There is no way to contact Monitronics over the weekend and my install wasn't done until 9pm on...
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Anonymous
only1tiglet

Someone had contacted me shortly after my review. Since I was under contract they want me to pay almost $2000 dollars. The person that contacted me said they could do $400, an...

Product
Monitronics Security System Plan
#1206897
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First of all Monotronics representative did not tell me I was signing a 5-year contract. I can't give them all the blame as I should read this contract before signing as this company is clearly out to take advantage of its clients. Unfortunately, I lost my eldest child...
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1.3
Product
Monitronics Security System Plan
I liked
  • Disatiisfied
  • Instruci
  • Disatisfied
I didn't like
  • Customer service run around and dishonest
  • Customer service dishonest
  • Cancellation problems
#1201478
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Monitronics - Cancellation

I am now awaiting an email which I’ll be paying for another two or three days which I’m not using the service.
Product
Monitronics Security System Plan
#1199837
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I agree, Monitronics is a fraudulent company! The same thing happened to me. I sold my home a month ago and I called "Moni" to discontinue the service and they claim I have an 18 month contract I am obligated to pay whether I have their security system or not. The rep...
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2.1
Product
Monitronics Security System Plan
I liked
  • Alarm app on phone
I didn't like
  • Glossing over cancellation policy
  • Being takent advantage of
  • Deceptive contract terms
#1199736
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2 years .i signed up for.after two yrs. i called and said stop taking my money .they told me i signed up for 3 yrs. thats a lie.i asked for a copy of my contract,they sent me a contract with my name on it but this one says 3 years ,but there is no signature on it.when...
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1.0
Product
Monitronics Security System Plan
#1190874
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I called to cancel I get a sales person asking me twenty question as to why I am leaving.Then they transfer to another person and tries to give me a lower rate. I explained that I just want to cancel. Then they tell me to cancel they need to send me an email that take...
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Product
Monitronics Security System Plan
#1179941
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Tried to cancel service but even after multiple calls (average wait time 30 minutes per call) they continue to draw from my bank account.Incidentally original contract was for a period of 60 months at GUARANTEED price of $54.99. Without notification nor agreement, they...
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Product
Monitronics Security System Plan
I didn't like
  • Fradulent practices
  • Difficulty in cancelling service
#1175499
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They sent the police to my house while we had been home all day we were fined 50 dollars then when their serviceman was here working on sensors that they just replaced 3 says earlier the guy calls them to tell them what he's doin he's working and again here comes the...
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Product
Monitronics Security System Plan
#1173600
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1 - high pressure salesperson that literally would not leave our home without us signing 2 - signed ipad screen to allow installation per salesman - no contract shown or given 3 - equipment was installed professionally 4 - when the alarm was first tripped by our son,...
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1.4
Product
Monitronics Security System Plan
I liked
  • Equipment installation
I didn't like
  • Fradulent practices
  • Overcharging
  • Lack of support
#1170241
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