Monitronics - Security System Review from Fort Smith, Arkansas
Weve had Monitronics for about 4 months now & have been trying for the last 2.5 months to get out of it. THe System does NOT Work!. WE had a Flower Trellis Railing Stolen out of our yard & of course no activity was noted via camera although we can see the before & After the stealing easily.
I called to complain that 1 camera NEVER Worked, the Doorbell Camera only works 50% of the time & we want it gone. No return call from Rep or Installer & We called both!!
THEN.... 1 night someone slashed 2 tires on our truck & AGAIN...no footage to help us with the police. We called agsin to cancel, no response.
WE immediately got a Reputable Security System in place with 4 Cameras & 24/7 Taping at 1/4 the cost. NO MONTHY FEES
We called the Credit Card Company to cancel the Service & Argued with Monitronics for 30 minutes about our contract.
Bottom Line....The SYSTEM NEVER Worked properly, They took 3 days to put it in & Our Doorbell Still isn't Attached to ring, the Wires are still exposed, 1 Camera NEVER Works & The other 1 only works 50% of the time.
This is A huge Mistake to Get Monitronics as a Security System in your home.
Reason of review: Bad quality.
Location: Fort Smith, Arkansas
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