Product: Monitronics Technical Support Clear all filters (0 of 5 reviews match)
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My problem with Monitronics is that I have had their alarm system for one year and then the system had a problem and was not fully working. It has not fully worked now for 4 months. I have called and reported the problem several times. I have had service men come out 3...
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1.0
Product
Monitronics Technical Support
I didn't like
  • Response to impaired alarm system
  • Response to impaired alarm service
#1117661
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NIGHT VISION WAS NOT WORKING.THEY CAME OUT,PAID THE TECH FEE, THEY SAID CAMERA NOT WORKING.IT BE 250 DOLLARS TO REPLACE IT. CAN'T AFFORD IT I'LL PUT A NIGHT LIGHT OUT THERE. THAT NIGHT I NOTICED A BRIGHT REFLECTION OFF MY FLUORESCENT LIGHT I JUST RECENT PUT UP BELOW...
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Monitronics Technical Support
#1056652
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Monitronics - DAMAGED HOUSEHOLD GOODS
Monitronics - DAMAGED HOUSEHOLD GOODS
Monitronics - DAMAGED HOUSEHOLD GOODS
Monitronics - DAMAGED HOUSEHOLD GOODS
I just got off the phone with Mathew with a response to a resolution.After a technician broke approximately $700 (purchased price in 1980's) of articles in my home due to negligence. They decided to refund credit to me in the amount of $220 plus the $100 the technician...
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Monitronics Technical Support
#1020345
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I have had multiple issues with Monitronics. They say they have changed their name to MONI because it is easier to remember! The truth is they have so many horrible reviews, that they are now forced to use a different name to re-establish their reputation. A few months...
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1.2
Product
Monitronics Technical Support
I didn't like
  • Poor quality equipment - lack of trained customer service reps
#1003237
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I called for tech support for the first time, tech named Lucas.He acted as if he could care less. I went back and forth throughout the house resetting the glass break -tampering alarm four separate times. I told him I could not do it anymore. I am disabled. He told me...
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1.0
Product
Monitronics Technical Support
I didn't like
  • Tech support attitude lack of any assistance to resolve my issue
#983133
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