I cannot believe how awful Monitronics is and how much of my time I have had to spend either a: waiting for service (missing days of work to be home for repair tech) - no call no show b: 30 minutes spent on phone with them (for mistakes they made)! This is the worst service I have ever received.
Each time a tech comes out (when they show-usually takes 3 rounds of no call no show before they actually come by) they leave something else either unfinished or create a brand new problem. It feels like a job to have them be your alarm company. Just today, on phone for 27 minutes, transferred 3 times and then told that to cancel will cost me $146 because there is 2 months left on my contract!
Almost 2 years of terrible service....REALLY???? I think I should be able to invoice Monitronics for all the time this company has caused me to waste on this terrible service!
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