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Front Door

Having a new front door put in June 18, 2018. Need to have new door contact put on new door.

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comm trouble

My alarm system has been beeping at night with a message saying comm trouble zone 103 E353. What does this mean?

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Billing changing without notification

Why is the bill going on without notification?

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Monitronics account

I would like to cancel my service. Could you please provide me the forms needed to do so? I am currently out of the country and unable to call the customer care line Jatashsa Foreman

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What is your address to return the item

I replaced the order to new one. I was asking to send the old order back to you. Please let me know your mailing address.

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Voice

How do I turn the voice (sound) off on my system?

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terminating service

how do i go about canceling my service?

Anonymous
#1428782

I have not lived on 1920 sextant way for one year and 7 months and I cancelled in July of 2016 why is my checking account still being charged ?

Anonymous
#1477195

Typically the Monitronics contract was for a period of 58 months from the date of installation. The contract appears to read that you are responsible for the full 58 months of service. I am having the same situation....

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selling home

The buyer has agreed to take over the final 7-8 months on the titanium contract. What steps must be taken to complete this? Thanks

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charges have changed

my contact is up in 2018 but my bill has gone up as well, I need to know what it up please, Karen Thompson 413 Ledbetter Road Villa Rica GA 30180 I do not have a bill in front of my, it is auto out of my checking account and your company just takes the money with out notifying me or anything that should be against the law. Please send me a response asap thanks Karen

Anonymous
#1417602

This is happening to me as well. I think we should do a class action against them.

Told me I signed a 15 year contract. I would never do that.

My agreement was with another company and then Monitronics bought my contract. If I had known there was any affiliation I never would have signed as I had this issue with them in the past as well.

Anonymous
#1508490

I have had the same problem. Monthly payment has gone up with no notifications and now the name has changed to Brinks.

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Questions 9