Monitronics - Review in Home Security category from Twinsburg, Ohio
This is the worst company I've ever dealt with when it comes to stopping service. Just as others who have complained, I had the same experience.
They sure are quick and easy to take money form a persons bank account but when trying to cancel services they make it difficult like it's their money. I am having to pay fees at my bank to stop payment forever but it's worth it to never pay another dime to Monitronics. You can keep billing for the rest of my life and I will never pay you more money. I don't ever want your apology like you keep giving because that does not stop the harassment, the hassle, and the outright stealing of my money when I said no more.
By the way, I am telling everyone I meet and also writing reviews on social media. The world needs to know.
Reason of review: Poor customer service.
Location: Twinsburg, Ohio
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Please avoid publishing any personal information and promotional content
Hello,
We're very sorry to hear about your recent experience and we would like to investigate this further to address this matter. Please email us at monisocial@monitronics.com so that we may begin our investigation. We look forward to speaking with you and addressing this matter.
Sincerely,
Monitronics Executive Response Department