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Monitronics - Cancellation

Need to talk to customer service
#1239553
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Monitronics - We want to cancel our service

I want to cancel the service and direct debit from my bank account from today’s date. I’ve tried to reach you by phone but it seems impossible because the call always stays on waiting mode in this number 1-800-447-9239 and on your pissed costumer system after choosing cancel option, the other menu doesn’t offer any choice to continue.
2.2
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#1239272
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Can not get them to stop billing. I had to hire a lawyer today with hopes to finally have the account closed. I think this is a deeply predatory company who prey on the aged. I could not be more disappointed in their lack of respect for multiple cancellation requests....
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1.0
#1238125
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Cancel Monitronics service

Will send cancellation email within 48 hours. Cause emails take longer than snail mail apparently.
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1234616
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Monitronics - No cancellation for 5 yrs?

I called to cancel my service I've been their customer since 2015 and I have another priorities and apparently a 2 yr contract magically turned out into a 5yr contract thats so shady! I dont owe anything and as a consumer I should be able to change or leave whenever I want and the worst part of it is that I never signed a contract myself!
2.3
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1234420
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Monitronics - Make a payment

They have the nerve to switch to online payment. I call once a month to make a payment and each time the system is down. Now it’s only on line. My password do not work and customer service is terrible. I have been with them 8 yrs and these last 5 yrs is bad service. The Tech isn’t any better. I need another service
#1234080
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Monitronics - System will not set

My system will not allow me to set the alarm
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1233918
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Monitronics - Cameras not working for at least 8 months

Cameras hasn't worked for almost a year and I've been trying to resolve it with the salesman with no results being done
#1233464
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Monitronics - Cancel my service

Processing request for cancellation today
3.0
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Customer service
Price Affordability
Product or Service Quality
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#1232959
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Monitronics - Notifications

Need to verify entry to home
#1229682
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