Monitronics - Will not stop billing. have cancelled over a year ago. harrassing phone calls/ text messages
I have cancelled my service with Moni. I cancelled twice on the phone with argumentative sales rep that did not accept cancellation even though i was talking to her after supplying my passwords and account information.
I also sent a cancellation to correspondence@***.com. Moni has not accepted my cancellations and have stopped drafts at my bank. I now get approx 10 harassing phone calls and additional text messages/ day.
I am on the do not call list and will be submitting paperwork on each attemt by the company at this point. I have a 10 year customer history with Moni when i cancelled their services with punctual drafts made shy 120 consecutive months I live in Minneapolis, MN.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $600.
Preferred solution: cease and desist. .
Monitronics Cons: Deceptive and difficult cancellation practices.
Location: 1990 Wittington Pl, Farmers Branch, TX 75234, USA
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Comments
Please avoid publishing any personal information and promotional content
this appears to be the trend if you search this topic online. I am saddened by the predatory nature of such a company that is selling security services to all demographics. I sincerely hope that you call and let your grandmothers know as well